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Field service software that finishes the job in the ERP

A dispatch board for the office, an app for every technician, and the parts, invoices and accounting handled by LogsNX ERP behind it. Built for HVAC, plumbing, electrical, facilities and equipment service companies.

Book a demo Field service on LogsNX

Product views use demo data.

Office, truck and customer on one job record

Dispatch board

Drag jobs onto crews and days. Skills, capacity and travel time are visible; conflicts are flagged before they happen.

Technician app, online or not

Job details, checklists, photos, parts used, customer signature and card payment — cached on the phone, synced when the signal returns.

Truck stock

Each vehicle is a warehouse in LogsNX. Parts used deplete it; low stock triggers replenishment.

Service contracts

Maintenance agreements create scheduled visits and recurring invoices automatically, with renewal reminders.

Customer booking

A booking page under your brand with services and time slots; bookings land on the board and confirm instantly.

Invoice on completion

The completed job becomes a sales invoice with labor, parts and travel; payment on site or by link.

Five steps, no re-keying

  1. Book

    Customer books online or the office logs the call.

  2. Dispatch

    The right crew, the right day, the right order of stops.

  3. Do the job

    Checklist, photos, parts, signature — on the phone.

  4. Invoice

    Automatically, from the job, with payment taken on site.

  5. Learn

    First-time fix rate, revenue per tech, parts per job.

The job you finish in the field is already an invoice, a stock movement and a ledger entry

FieldCX is not an integration with your accounting system; it runs on the same database. Customers, parts, prices, technicians and invoices are shared, so there is nothing to sync and nothing to reconcile.

Stock summary: each item by warehouse, with quantity on hand and projected quantity

FieldCX questions, answered

Which trades is FieldCX built for?
HVAC, plumbing, electrical, fire and security, facilities maintenance, pest control, equipment and appliance service, and any business that sends skilled people to a customer's site.
Does it need LogsNX ERP?
FieldCX runs on LogsNX ERP's data model, so stock, customers and invoices are shared. You can start with FieldCX and accounting only and add modules later.
Is the app on the App Store and Google Play?
FieldCX is delivered as your own branded app for iOS and Android, built for your workflow, with an indicative four to eight weeks from scope to store listing.
Can dispatchers see where technicians are?
Live locations from the app appear on the board and the map, with the job they are on and their next stop.

See a job go from booking to invoice

A 30-minute demo of the dispatch board and the technician app, with your services and territories.

Book a demo Talk to sales